- The day after Thanksgiving is one of the biggest shopping days in retail.
- Shoppers clamor for bargains in-store every year to save big on items like TVs and video games.
- But for retail workers, it can be a hectic affair.
- Here’s what Black Friday was like for a former Best Buy sales associate.
“Black Friday” is no term of endearment, especially for the people who have to work in retail that day. To call it the most hectic day in retail is an understatement.
To get a better sense for what it’s really like to work retail on Black Friday, we asked a former Best Buy sales associate who handled customer service and worked as a cashier during five Black Fridays until 2013 to weigh in.
The former Best Buy sales associate we spoke to is not featured in any of the photos below.
Here’s what the former Best Buy sales associate had to say about their experience:
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“Black Friday was tons of work, and everyone was involved.”
“November 1 is the normal beginning of the holiday season, but the store started hiring seasonal employees in October because it gave them more time to train the newbies.”
“All new recruits got register training, sales associates got register training and department-specific training, and everyone got training on how to sell protection plans, including more senior employees, who got a refresher training on how to sell those plans faster.”
