AP/Joseph Nair
- Amazon‘s website crashed at the start of Prime Day in the United States.
- Prime Day is one of Amazon’s most important shopping holidays of the year.
- Some customers threatened to cancel their Prime membership, which costs $119 annually, after the website crashed.
Furious Amazon customers are threatening to cancel their Prime membership after the retailer’s heavily hyped shopping holiday, Prime Day, got off to a rocky start.
Amazon’s website crashed at the start of the holiday, which began at 3 p.m. ET on Monday. Some customers got an error message on the site, while others were directed to an endless loop of pages that advertised promotions without allowing shoppers to add anything to their shopping carts.
“Happy Amazon crash day…. if i can’t shop on prime day, guess it’s time to cancel that membership,” Nick Naugle wrote on Twitter.
Another customer wrote: “No one even bother with attempting to do shopping right now on @amazon for prime day. The site is has been loading for 20mins #DoBetter.”
Here’s a roundup of what people are saying on social media:
Tweet Embed:
//twitter.com/mims/statuses/1018938572752261120?ref_src=twsrc%5Etfw
No one even bother with attempting to do shopping right now on @amazon for prime day. The site is has been loading for 20mins #DoBetterTweet Embed:
//twitter.com/mims/statuses/1018938568268570625?ref_src=twsrc%5Etfw
@amazon This crap makes me want to end my Prime membership.Tweet Embed:
//twitter.com/mims/statuses/1018939802366799872?ref_src=twsrc%5Etfw
Happy Amazon crash day…. if i can’t shop on prime day, guess it’s time to cancel that membership #AmazonPrimeDayTweet Embed:
//twitter.com/mims/statuses/1018939559206322177?ref_src=twsrc%5Etfw
#PrimeDay2018 site crash. @Amazon don’t try to shake me off with all these good boys! pic.twitter.com/D4xI7ksaDGTweet Embed:
//twitter.com/mims/statuses/1018939386556080129?ref_src=twsrc%5Etfw
@AmazonHelp Did your website crash? I can’t get your website to say anything except “Shop All Deals” or “Shop by Interest”? When I click on anything, it takes me back to the same 1 or 2 screens and I can’t get any deals or anything to come up? #AmazonPrimeDayTweet Embed:
//twitter.com/mims/statuses/1018938383584800768?ref_src=twsrc%5Etfw
Really nice of @amazon to have another Prime Day only to habe their website crash again. Worthless!Tweet Embed:
//twitter.com/mims/statuses/1018941367580549121?ref_src=twsrc%5Etfw
@amazon Dead serious, give me back my money and stuff your Prime membership. pic.twitter.com/DxWdtpzHpqTweet Embed:
//twitter.com/mims/statuses/1018934949552979970?ref_src=twsrc%5Etfw
Ya think you could’ve used your own Cloud computing service bc it just errors out. Can’t handle the traffic! I went through every adorable puppy 10 times no matter how cute he is doesn’t alleviate my concern. Ugh! pic.twitter.com/O9FNiRnEk6Tweet Embed:
//twitter.com/mims/statuses/1018935668213538817?ref_src=twsrc%5Etfw
Click “shop all deals”…that takes you to click “shop all deals” which takes you to click “shop all deals”Tweet Embed:
//twitter.com/mims/statuses/1018940252847788032?ref_src=twsrc%5Etfw
The Amazon puppies are not cute enough to apologize for #PrimeDay crash. @JeffBezos better extend the deals for angry consumers.